Senior AR/ AR Caller

Experience (Years)
1 – 4 Years
Qualification
Any Graduation
Department
Yashoda Corporate Office
Location
Hyderabad

We are seeking a dynamic professional with excellent experience in the USA Healthcare Account Receivables process.

ROLE & RESPONSIBILITIES:

  • Perform AR pre-call analysis and take appropriate action by calling the payer or using IVR or web portal services to resolve the outstanding AR.
  • Maintain adequate documentation on the Billing software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
  • Immediately notifying the important Global issues identified to cut down the impact on the high dollar AR.
  • Record after-call actions and perform post call analysis for the claim follow-up.
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments.

PREFERRED CANDIDATE PROFILE:

  • Experience in accounts receivable follow-up / denial management of US healthcare process.
  • Fluent verbal communication abilities.
  • Should possess excellent Denials management and A/R Knowledge.
  • Willingness to work continuously in night shifts.
  • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the medical billing software as part of the training.
  • Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.
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